Terms & conditions.

Booking with Sarah Discoveries is a contract between you and Sarah Discoveries Ltd. We tell you exactly what's included, when payment is due, and how cancellations work. Group sizes are capped at twelve. We don't oversell, we don't substitute hotels at the last minute, and we don't change itineraries without consulting you. In return, we ask that final balances are paid on time and that you tell us promptly about any changes to your travel plans.

Use the planning form or write to us directly. We reply within twenty-four hours during weekdays. The enquiry is non-binding on both sides.

We send you a detailed day-by-day plan, named hotels, named guides, and a final price in pounds sterling. The proposal is valid for fourteen days.

A twenty-five per cent deposit secures your dates. The balance falls due eight weeks before departure. Bank transfer in GBP or EUR; we don't accept card payments.

If you cancel more than eight weeks before departure, you lose the deposit but nothing further.

Cancellations between four and eight weeks before departure forfeit half the trip cost. We always try to recover what we can from suppliers and pass it back.

Cancellations within four weeks of departure forfeit the full trip cost. Your travel insurance should cover legitimate cancellation reasons.

If we have to cancel — civil unrest, a pandemic, a fundamental change in conditions that makes the journey unsafe — you get a full refund or a free postponement, your choice. We do not require minimum numbers; our journeys run with two guests or with twelve. We will never substitute named hotels or named guides without telling you and getting your agreement.

You must have a policy that covers medical evacuation, trip cancellation, and curtailment. We will ask for the policy number and emergency contact before you travel. We will not run a journey for guests who arrive without cover; this is for your protection as much as ours.

Our liability for any one booking is capped at the total trip cost paid. We are not liable for events beyond our reasonable control — strikes, weather, third-party negligence, or guests' own choices to undertake activities outside the itinerary. Hiking, riding, and desert travel involve inherent risks we cannot insure away. We brief you fully before you commit; what you decide to do remains your decision.

This agreement is governed by the law of England and Wales. The journeys themselves are delivered in Morocco by Sarah Discoveries' Moroccan operating entity. Any dispute that cannot be resolved by correspondence will go to mediation through the Travel Industry Designator Service or, failing that, the courts of England and Wales.

These terms were last reviewed in May 2026 and apply to bookings made on or after that date. We will email you if we change them in any way that affects you. Earlier versions are available on request — write to hello@sarahdiscoveries.com.